Junior IT Engineer – Printer Installation & Support
Job Summary:
Kwality Enterprises is looking for a Junior IT Engineer to join our technical support team. The candidate should have hands-on knowledge of printer installation, network configuration, and troubleshooting. The role involves on-site customer visits for installation, maintenance, and support of printers.
Key Responsibilities:
- Install and configure network and USB printers.
- Install printer drivers on Windows laptops and desktops.
- Configure printer IP addresses and network settings.
- Troubleshoot printer hardware and software issues.
- Diagnose and resolve printing, scanning, and connectivity problems.
- Perform preventive maintenance and replacement of printer parts such as toner, drum, fuser, and rollers.
- Coordinate with customers and provide on-site technical support.
- Update service reports after every visit.
Required Skills:
- Knowledge of printer installation and configuration.
- Basic understanding of Windows OS and printer driver installation.
- Knowledge of TCP/IP networking, IP configuration, and printer sharing.
- Ability to troubleshoot printer and scanner issues.
- Good communication and customer handling skills.
- Willingness to travel across Mumbai for on-site support.
Preferred Qualifications:
- Diploma/ITI/Bachelor's degree in IT, Computer Hardware, Electronics, or a related field.
- 0–2 years of experience in printer or computer hardware support.
- Freshers with good technical knowledge are also welcome.
Job Location:
Mumbai, Maharashtra
Salary:
₹18,000 – ₹25,000 per month (Based on experience)
Experience:
- IT support: 1 year (Required)
Work Location: In person
