Technical Education: Bachelor's degree in Technical Communication, English, Computer Science, Engineering, or a related technical field (practical, hands-on industry experience is heavily valued).
SaaS Technical Writing Experience: 3+ years of professional technical writing experience in a software development or technology-driven environment, preferably within B2B SaaS.
Atlassian & Enterprise Tool Expertise: Hands-on experience using Jira and Confluence for documentation, drafting, or project tracking, alongside a proven ability to build technical walkthroughs focused on data backup, cloning, and restoration.
Clear Writing & Rapid Learning: Exceptional written communication, editing, and proofreading skills to present complex concepts in a clear, concise, and user-friendly manner, paired with a strong aptitude for quickly grasping cloud technology and cybersecurity workflows.
Visual Creation Skills: Familiarity with visual creation or screen-capture tools to integrate simple diagrams, flowcharts, or screenshots to enhance user understanding and usability.
End-to-End Workflow Documentation: Proven experience documenting software applications, system interactions, APIs, and end-to-end workflows beyond feature-level functionality.
Sample Portfolio: A small collection of writing samples (user guides, technical blogs, or documentation) proving you can write effectively for an IT, developer, or business audience.
