At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Minimum Qualifications:
Required:
- Extensive knowledge of Oracle Cloud and Oracle Fusion application with Finance and P2P domain
- Extensive knowledge of Reporting, Analytics, Dataware housing and Hyperion suite of products
- Working knowledge of Java, .Net, Unix, Databases, full stack engineering, etc.
- Extensive knowledge of Splunk, Dynatrace, Grafana, Prometheus, ELF, Kibana
- Good understanding of Agentic AI and AI ops
- Experience in building automations (using scripting/Ansible/Python/Java etc.)
- Strong troubleshooting and analytical skills
- Expertise in identifying Application/Infrastructure risks, mitigation strategy and the ability to work well with others to ensure risks are mitigated.
- Experience implementing highly available solutions (e.g., always on, clustering, mirroring) as well as performance troubleshooting and tuning.
- Experienced level ability in resolving and detailing incidents by using innovative engineering practices.
- Proactively looking beyond the obvious for continuous improvement opportunities.
- Establish technical requirements based on industry trends and new technologies.
- ITIL and Agile knowledge.
- Experience with debugging infrastructural and Database (Oracle, Db2, Couchbase etc.) related issues.
- Experience with using CICD tools (Jenkins, GitHub etc.)
Experience in reducing the “toil” demonstrating solid site reliability engineering skills
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Preferred:
- Strong interpersonal communication skills and the ability to work well in a diverse team-focused environment.
- Experience with SRE best practices
- Strong engineering background in Oracle Financial applications and Cloud Infrastructure
- Experience in implementing Oracle Fusion product is a plus
- Experience with design, data structures and algorithms,
- Experience with agile software development methodologies and practices such as Scrum/Kanban, iterations, user stories.
- Ability to build positive relationships with your team, business, and technology partners to achieve established goals.
- Ability to effectively interpret technical/business objectives and challenges and articulate solutions.
- Influence and lead team members with creative thought leadership with data driven changes and improvements by challenging status quo.
- Demonstrate the ability to effectively communicate to internal business clients and leadership on each facet of issue handling including (but not limited to): issue identification, service restoration, solutions to permanently resolve to ensure high levels of ongoing service etc.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
