We at Mercedes-Benz India R&D are at a mission to contribute to MBAG by building the most desirable vehicles by utilising various digital methods. Ours is a very purpose driven and enthusiastic organization that provides the flexibility of hybrid work model and a very progressive environment.
Mercedes-Benz Research and Development, India is seeking a Engineer / Sr. Engineer with a strong technical background in BIW repair and spare parts documentation in GCSP, After Sales domain.
What is GCSP?
GCSP is the bridge between RD and retailers that defines and ensures the wellness of every vehicle ever produced until its entire lifecycle and till it becomes a classic. GCSP affects our retailers & workshops directly and ensures customer satisfaction throughout their vehicle use experience. Overall GCSP generates more than 30% revenue for the entire organization.
For this every component of every vehicle needs to be rightly understood, to define the best ways it can be assessed in the workshop environment for service and maintenance. Technical understanding of entire vehicle systems in relation to the way it was designed and the environment it will be manufactured, assembled, sold and maintained is very important.
1. Job Overview:
You will be responsible for defining repair methods for BIW parts for accident repairs and maintenance of vehicles and defining and documenting spare parts for the related components. You will be working closely with colleagues from R&D of BIW and workshop for defining the best ways to repair vehicles.
2. Principle Accountability
You will be accountable for the BIW repairs projects involved in Parts Information topic- Additionally you carry responsibility for committed projects, resource-planning and aligning work with respect to the department strategy maintaining Quality, Cost, Time.
- You will need to ensure KPI of the projects are monitored, tracked and targets achieved as per yearly agreements.
- QMS standards are followed, tracked and monitored on regular basis.
- You will have to connect with all stakeholders regularly for partner engagement and when required escalation management.
- You will be expected to participate in Innovation and continuous improvement activities.
- You should be improving your competency overtime
