Key Responsibilities
1. AR Collection Management
- Monitor daily collection activities and outstanding balances.
- Track In Due and Overdue customers.
- Improve collection efficiency and reduce overdue receivables.
- Follow up on high-risk customers.
2. Tele-caller Team Management
- Manage and supervise tele-callers.
- Assign daily priorities and collection targets.
- Monitor follow-up activities and performance.
- Escalate critical accounts when necessary.
3. AR Aging Analysis
- Prepare and maintain AR aging reports.
- Identify customers with delayed payments.
- Categorize customers based on risk levels.
4. Collection Escalation Process
- Coordinate with Sales, Service, Finance, and Legal teams.
- Recommend actions such as service suspension, legal notices, and legal proceedings.
5. Reporting
Prepare daily, weekly, and monthly reports:
- Outstanding Report
- Collection Report
- AR Aging Report
- Promise to Pay (PTP) Tracker
- Legal Case Tracker
- Collection Performance Report
6. System Management
- Maintain accurate customer outstanding data in SAP.
- Reconcile collection status with accounting records.
Pay: ₹30,000.00 - ₹35,000.00 per month
Benefits:
- Food provided
- Health insurance
- Provident Fund
Work Location: In person
