Sales & E-commerce Executive
Location: Inara Home Decor
Full-Time | 6 Days a Week
About the Role
Inara Home Decor is looking for a confident and customer-focused Sales & E-commerce Executive to manage both in-store and online sales. The ideal candidate should have experience interacting with premium customers, selling high-value products, and delivering an exceptional customer experience.
Key Responsibilities
Handle customer inquiries via phone, WhatsApp, email, Instagram, website chat, and in-store visits.
Assist customers in selecting products and provide personalized recommendations.
Convert inquiries into sales and confidently upsell complementary products.
Build strong relationships with premium customers and maintain a luxury shopping experience.
Process online orders and coordinate deliveries.
Manage returns, exchanges, and customer support requests.
Update product listings, inventory, and pricing on e-commerce platforms.
Follow up with customers and ensure high levels of satisfaction.
Requirements
Excellent spoken and written English.
Strong customer handling, communication, and sales skills.
Experience dealing with high-end or premium customers.
Ability to sell high-value products and close sales confidently.
Strong upselling and relationship-building skills.
Basic knowledge of Shopify, Amazon, Flipkart, or similar e-commerce platforms.
Professional appearance, positive attitude, and willingness to learn.
Experience
1–3 years of experience in retail sales, customer service, luxury retail, home décor, furniture, lifestyle, or e-commerce.
Prior experience in a showroom or premium retail environment is preferred.
Work Schedule
6 days a week (1 weekly off)
Salary based on experience and skills.
Interested candidates can apply by sharing their resume.
Pay: ₹35,000.00 - ₹40,000.00 per month
Work Location: In person
