ROLE: THE SUPPORT EXECUTIVE WILL PERFORM THE ACTIVIES TO PROVIDE QUALITY CUSTOMER SERVICEResponsibilities/Activities:
- COMMUNICATE WITH THE TRAVEL AGENT TO RESOLVE COMPLAINT OR QUERY ABOUT HIS PURCHASED TICKES BY MAKING OR RECEIVING A CALL
- E-MAIL COMMUNICATION WITH THE TRAVEL AGENT TO SOLVE THEIR QUERIES.
- COORDINATE WITH INTERNAL TEAM FOR VARIOUS QUERY RESOLUTION.
- AIRLINES WEBSITES & E-MAIL NAVIGATION FOR VARIOUS ASPECTS.
- COMMUNICATE WITH AIRLINES SUPPORT TEAM FOR VARIOUS ACTIVITY IN THE PNR.
- PROPER HANDOVER OF THE ASSIGNED TASK IN CASE OF REQUIREMENT.
- Performs other duties as assigned.
Pay: ₹10,000.00 - ₹13,000.00 per month
Benefits:
- Flexible schedule
- Food provided
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
