We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries, issues, and feedback via email. The ideal candidate will have excellent written communication skills, a strong understanding of customer service principles, and the ability to provide timely and effective solutions to customer concerns.
Requirements:
Should be ready to work in Night shifts and 5 days working.
Should be ready to Work from Office
ResponsibilitiesSoft Skills:
Excellent verbal and written communication skills
Should possess prioritizing and organizing skills
Logical and reasoning abilities to take right decisions to resolve customer’s issues.
Result oriented who can drive towards stringent targets.
Basic knowledge of Customer Services
Should be punctual and responsible with work
Should have the passion to learn and grow
Strong command over written English (grammatically correct written English)
Customer Support – Assist the customer process and solve Customer queries via email or chat.
Ensuring customer satisfaction through prompt responses and query resolution
Coordinate with internal team for issue resolving & coordination with customer to ensure that tasks are completed daily and in a timely manner
Job Types: Full-time, Fresher
Pay: Up to ₹300,000.00 per year
Benefits:
Work Location: In person
