Customer Relationship Manager (CRM) - Intern

Weekday -
Remote

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Job details

Full-time
₹2,40,000 - ₹4,80,000 a year

Qualifications

Customer relationship management
Recruiting
Relationship management
Communication skills

Full job description

Join the innovative team at Weekday AI as an Customer Relationship Manager (CRM) Intern!

This is for Internal Role

Location: Remote

Stipend: Up to 20,000 INR (Fixed + Variable)
Duration : 6 months

Work Hours: 10AM to 7PM IST

Working day : Monday - Saturday
PPO : 360,000 - 480,000 INR / year

A Little About Us:

At Weekday AI, we're not just another startup; we're on a mission to transform the hiring landscape. Backed by Y Combinator and with connections to influential investors, we're carving out a niche in the recruitment industry. Our powerful outreach tools and extensive database of white-collar talent make us a leader in delivering top-notch recruitment solutions.

If you're seeking a dynamic environment where your contributions matter, Weekday AI is the perfect place for you!

About the Role :
We are looking for Customer Relationship Managers (CRM) Intern who can build strong relationships with candidates through professional and engaging conversations.
The ideal candidate should be able to make conversations feel natural, comfortable, and engaging while collecting the required details accurately.
You will be responsible for being the first point of interaction for candidates and ensuring they have a positive experience throughout the initial stages of the hiring process.

Key Responsibilities

Conduct initial candidate interaction calls in a conversational and engaging manner
Collect and verify candidate information accurately
Build rapport and maintain a positive candidate experience during calls
Understand candidate motivations, preferences, and expectations through thoughtful conversations
Encourage candidates to research and engage with the company and opportunity
Maintain professionalism and empathy while handling candidates across different experience levels
Ensure smooth communication and timely follow-ups with candidates
Maintain detailed and accurate notes from candidate interactions
Coordinate effectively with internal hiring teams and stakeholders

What We’re Looking For

Communication Skills

Strong verbal communication skills
Ability to speak confidently and naturally on calls
Ability to maintain conversational flow without sounding scripted

Rapport Building

Ability to make candidates feel comfortable and heard
Strong interpersonal and relationship-building skills
Ability to handle conversations with warmth and professionalism

Listening & Candidate Handling

Strong active listening skills
Ability to ask relevant follow-up questions
Ability to handle candidates professionally, even in rushed or difficult situations

Conversational Screening Skills

Ability to ask structured questions in a smooth and conversational manner
Ability to guide conversations naturally while collecting all required information

Emotional Intelligence

Ability to understand candidate tone, comfort, and engagement levels
Ability to adapt communication style based on candidate seniority and situation

Preferred Qualities

Prior experience in recruitment, customer relationship management, talent acquisition, sales, or client-facing roles
Strong people skills and relationship-building mindset
Ability to multitask and manage candidate interactions efficiently
Organized and process-oriented approach

What Success Looks Like in This Role

Candidates feel comfortable and engaged during conversations
Calls feel human and conversational rather than transactional
Accurate information is collected without compromising candidate experience
Candidates remain interested and responsive throughout the hiring process

Ideal Candidate

Someone who:

enjoys talking to people
communicates with clarity and empathy
can balance professionalism with warmth
understands how to build trust quickly
can make structured conversations feel natural

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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