Job Title: RCM Trainer – AR Calling / Denial Management
Location: Hyderabad
Shift: Night Shift (US Healthcare)
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Deliver training on AR Calling and Denial Management processes.
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Conduct new hire onboarding and refresher training programs.
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Develop training materials, SOPs, and process documentation.
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Identify knowledge gaps and implement improvement plans.
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Monitor trainee performance and provide coaching and feedback.
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Partner with Operations and Quality teams to improve productivity and quality.
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4+ years of experience in US Healthcare RCM.
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Strong hands-on experience in AR Calling and Denial Management.
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Prior experience as a Trainer, SME, or Process Coach preferred.
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Excellent communication, presentation, and stakeholder management skills.
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Strong understanding of denial analysis, appeals, and AR follow-up processes.