Roles & Responsibilities:
- Handle customer queries via calls, emails and WhatsApp.
- Resolve customer issues and provide timely support.
- Maintain customer records and update reports.
- Strong knowledge of MS Excel: VLOOKUP, HLOOKUP, SUMIF / SUMIFS , COUNTIF / COUNTIFS, Pivot Tables, Data Filtering & Sorting , Conditional Formatting
- Good customer handling and problem-solving abilities.
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
