We are seeking a motivated and customer-focused Senior Tour Advisor to join our team. The ideal candidate should have 1–2 years of experience in the travel and tourism industry, with strong knowledge of holiday packages, destination planning, and customer relationship management. The candidate will be responsible for assisting clients in planning their travel experiences and achieving sales targets through effective consultation and service.
Key Responsibilities
Assist customers in planning domestic and international tour packages.
Understand customer travel requirements and provide suitable travel solutions.
Handle tour package inquiries through calls, WhatsApp, email, and direct meetings.
Prepare customized travel itineraries and quotations.
Coordinate with hotels, transport providers, and other travel partners.
Follow up with leads and convert inquiries into bookings.
Maintain customer records and booking documentation.
Ensure excellent customer service before, during, and after travel.
Achieve monthly sales and booking targets.
Stay updated on travel destinations, visa requirements, and industry trends.
Requirements
1–2 years of experience in travel consulting, tour operations, or holiday package sales.
Good knowledge of domestic and international travel destinations.
Strong communication, sales, and negotiation skills.
Proficiency in MS Office and basic CRM tools.
Ability to build customer relationships and handle multiple inquiries effectively.
Fluency in English and Malayalam; additional languages will be an advantage.
Education
Bachelor's Degree, Diploma, or relevant qualification in Travel & Tourism, Hospitality, Business Administration, or related fields.
Benefits
Attractive performance incentives.
Career growth opportunities within the travel industry.
Exposure to domestic and international travel products.
Supportive and professional work environment.
Ongoing learning and development opportunities.
Work Location: In Person
Work Location: In person
