Own Scrum effectiveness across multiple squads within the delivery area, ensuring consistent cadence, ceremony quality, and improvement discipline.
Coach Scrum Masters and squad leads on facilitation quality, team maturity, and handling of complex delivery situations, modelling a servant-leadership approach.
Identify and resolve cross-squad impediments, dependency issues, and systemic blockers affecting delivery flow or release confidence.
Partner with Product Owners to ensure backlogs are groomed and maintained, sprint goals are clear, and planning quality supports predictable delivery.
Facilitate Scrum-of-Scrums forums across distributed teams to surface cross-team dependencies and align release plans with technology partners.
Compare delivery health across squads using shared metrics (velocity, sprint/release status, predictability) and target interventions where needed.
Standardize minimum expectations for ceremonies, working agreements, metrics usage, and retrospective follow-through across the delivery area.
Partner with Engineering, Product, and DevOps to improve planning interfaces, dependency handling, and CI/CD-aligned release readiness.
Lead time-bound improvement efforts for squads falling below expected delivery health or predictability thresholds, applying scaled-agile practices (e.g., Scrum of Scrums, LeSS, SAFe) where relevant.
Escalate material risks, recurring bottlenecks, and structural process issues to delivery leadership with evidence-backed recommendations.
