We are looking for a friendly, detail-oriented, and customer-focused Customer Support Executive to join our support team.
Key Responsibilities:·
- Respond to customer queries via phone, email, or chat in a timely and accurate manner
- Handle complaints, provide appropriate solutions, and follow up to ensure resolution.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Record customer interactions, process accounts, and file documents accurately.
- Work closely with other departments to resolve complex customer issues.
- Good to have in e-commerce/ e-pharmacy
Requirements:
- Education: Graduate in any discipline.
- Experience: Freshers (0-1 year)
- Languages: Hindi , English , Gujarati.
- Excellent communication and interpersonal skills.
- Basic computer skills (MS Office, CRM software knowledge is a plus).
- Patience, empathy, and the ability to handle stress in a fast-paced environment.
- Willingness to work in including weekends if required
Job Types: Full-time, Fresher
Pay: ₹10,000.00 - ₹20,000.00 per month
Work Location: In person
