Job Title: Relationship Executive
Job Summary:
We are seeking a dynamic and customer-focused Relationship Executive to manage and strengthen client relationships. The ideal candidate will identify customer needs, provide suitable solutions, ensure customer satisfaction, and contribute to business growth through retention and cross-selling opportunities.
Key Responsibilities
- Build and maintain long-term relationships with existing customers.
- Acquire new clients through networking, referrals, and lead generation activities.
- Understand customer requirements and recommend appropriate products or services.
- Handle customer inquiries, complaints, and service requests promptly.
- Meet sales and revenue targets set by the organization.
- Conduct regular follow-ups to ensure customer satisfaction and retention.
- Cross-sell and upsell products to existing customers.
- Maintain accurate records of customer interactions and transactions.
- Coordinate with internal teams to resolve customer issues efficiently.
- Stay updated on company offerings, industry trends, and competitor activities.
Required Skills
- Excellent communication and interpersonal skills.
- Strong customer service orientation.
- Sales and negotiation abilities.
- Relationship-building and networking skills.
- Problem-solving and conflict-resolution capabilities.
- Time management and organizational skills.
Qualifications
- Bachelor's degree in Business Administration, Marketing, Finance, or a related field.
- 0–3 years of experience for entry-level roles; more for senior positions.
- Experience in sales, customer service, banking, or financial services is often preferred.
Candidates who are interested in the given role kindly share your profile on [email protected] or call on 9175688561.
Job Type: Full-time
Pay: ₹15,000.00 - ₹18,000.00 per month
Work Location: In person
