Job Summary
We are looking for a well-organised and proactive Office Administrator to manage the day-to-day operations of our training centre. You will be the backbone of the office — handling front-desk coordination, student records, facility management, and administrative support so that our academic and placement teams can perform at their best. Prior experience in an IT training institute, software company, or ed-tech organisation is required.
Key Responsibilities
- Manage daily office operations, front-desk activities, and visitor/student enquiries
- Handle admission documentation, student records, fee follow-ups, and receipts in coordination with the accounts team
- Coordinate class schedules, trainer availability, and classroom/lab arrangements
- Maintain office supplies, vendor coordination, and facility upkeep
- Manage calls, emails, couriers, and general correspondence professionally
- Support HR functions such as attendance tracking and onboarding coordination
- Prepare MIS reports and maintain organised digital and physical filing systems
- Coordinate internal events, seminars, demo sessions, and student engagement activities
- (Manager level) Supervise admin/front-office staff, streamline processes, and report operational metrics to management
Requirements
- Bachelor's degree in any discipline
- 1–2 years of experience in office administration / front office / operations in an IT training institute, ed-tech company, or software organisation (mandatory)
- Excellent organisational and multitasking skills with attention to detail
- Strong communication skills in English and Malayalam
- Proficiency in MS Office / Google Workspace (Excel, Word, email, calendars)
- Professional, courteous demeanour with a service-oriented mindset
- Ability to handle student and parent interactions with patience and clarity
What We Offer
- Competitive salary
- Stable, long-term role in a growing organisation
- Friendly and professional work environment
- Learning and growth opportunities within the SMEC group
About Us
SMEC Technologies is Kerala's leading IT training academy, backed by over 25 years of parent-company experience in engineering and industrial solutions. With centres in Kochi, Calicut, and Trivandrum, we train students in Full Stack Development, Data Science, AI & ML, Software Testing, and UI/UX Design with dedicated placement support.
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person
