Location: Bhubaneswar, Odisha
Job Type: Full-time, Permanent
Work Mode: On-site
Job Summary
Urban Yatra is looking for a proactive and organized Assistant Operations Manager to support the day-to-day operations of our travel business. The ideal candidate will coordinate with customers, vendors, and internal teams to ensure smooth execution of travel bookings and operational activities while maintaining high service standards.
Key Responsibilities
- Assist in managing daily operational activities.
- Coordinate with vendors, hotels, transport partners, and customers.
- Ensure timely execution of travel bookings and related services.
- Handle customer inquiries and resolve operational issues professionally.
- Maintain operational records, reports, and documentation.
- Monitor workflows and recommend process improvements.
- Ensure compliance with company policies and operational procedures.
- Support the Operations Manager in achieving departmental goals.
- Work closely with sales and customer support teams to ensure a seamless customer experience.
Qualifications
- Bachelor's degree in Business Administration, Tourism, Hospitality, or a related field.
- 2–5 years of experience in Operations, Administration, Travel, or Hospitality is preferred.
- Fresh candidates with relevant internships or strong administrative skills may also apply.
- Excellent communication and coordination skills.
- Strong organizational and problem-solving abilities.
- Proficiency in Microsoft Office (Excel, Word, Outlook).
- Ability to multitask and work in a fast-paced environment.
Preferred Skills
- Experience in the Travel & Tourism industry is an advantage.
- Ability to work collaboratively within a team.
What We Offer
- Competitive salary based on experience.
- Opportunities for career growth and professional development.
- Supportive and collaborative work environment.
- Exposure to the travel and tourism industry.
Schedule
- Day Shift
- Monday to Saturday
Pay: From ₹18,000.00 per month
Work Location: In person
