JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Urgent Hiring Requirement
Designation: Guest Service Ambassador
First Impressions: Act as the primary point of contact, warmly greeting guests, employees, and VIPs upon arrival.
Reception & Administration: Manage check-ins/check-outs, coordinate visitor logistics, issue badges, and maintain immaculate presentation of the reception area.
Inquiries & Communication: Handle incoming calls, respond to emails, and provide accurate information regarding facility services, local transport, and events.
Guest Relations: Actively listen to guest feedback, resolve complaints professionally, and document preferences to ensure personalized service.
Essential Requirements
Education: Any Graduate
Experience: 1 to 2+ years in customer service, hospitality, or client-facing roles.
Soft Skills: Outstanding interpersonal communication, conflict resolution abilities, and a high-energy, empathetic, and upbeat attitude.
Technical Skills: Proficiency with computers and property management systems (e.g., Opera) or ticketing software.
Key Responsibilities & Skills:
Ticket assignment and management
REWS Portal operations
FOE (Facility Operations & Engineering) coordination
Guest service delivery
Work Arrangements:
Shift: 8:00 AM to 5:00 PM
Schedule: 6 days per week
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
