Front Office Associate
Job Title: Front Office Associate / Front Desk Associate
Company: Nasiklub
Location: Nashik, Maharashtra
Job Type: Full time
Key Responsibilities:
- Guest Services: Greet and welcome visitors, clients, and guests in a professional and friendly manner, ensuring a positive first impression.
- Communication Management: Answer, screen, and forward incoming phone calls, and manage email inquiries promptly and courteously.
- Administrative Support: Assist with various clerical duties including data entry, filing, scanning, and managing incoming/outgoing mail and packages.
- Scheduling & Coordination: Schedule appointments, meetings, and manage calendars, coordinating with other departments as needed to meet guest/client needs.
- Reception Area Upkeep: Maintain a tidy, organized, and presentable front desk and lobby area, ensuring all necessary materials are available.
- Problem Resolution: Address and resolve guest or visitor inquiries and issues efficiently and calmly, escalating complex problems to management when necessary.
- Security & Procedures: Follow office security procedures, maintain visitor logs, and issue temporary access badges when required.
Eligibility & Qualifications:
- Education: A high school diploma or equivalent is required. An associate's or bachelor's degree in Hospitality, Business Administration, or a related field is a plus.
- Experience:
Freshers: Entry-level candidates with a strong customer service orientation and relevant internship experience are welcome to apply.
Experienced Candidates: 1-2 years of experience in a front office, reception, or customer-facing role is preferred.
Skills :
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic office equipment.
- Strong organizational and multitasking abilities, with keen attention to detail.
- A professional appearance and demeanor.
- Ability to remain calm and professional in high-pressure situations.
- A customer-centric attitude and a passion for providing exceptional service.
How to Apply:
Email - [email protected]
Mobile No - 7758028921
Job Type: Full-time
Pay: ₹12,000.00 - ₹14,000.00 per month
Work Location: In person
