Project Coordinator

Onecom -
Gurugram, Haryana

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Job details

₹7,00,000 a year
7 hours ago

Qualifications

CRM software
Telephony
Salesforce
Project coordination
Project management
Bachelor's degree
Organizational skills
Communication skills
PRINCE2 Certification

Full job description

Join our Team as a Provisioning Coordinator

Location: Gurgaon (5 Days onsite)

Hours: UK Shift

About the Role

We are looking for a detail-oriented and proactive Project Coordinator to support the successful delivery of projects across multiple domains. The ideal candidate thrives in a fast-paced environment, possesses strong organizational skills, and can effectively coordinate between customers, suppliers, and internal teams to ensure seamless project execution.

Key Responsibilities

Coordinate end-to-end delivery of products and services, including telephony solutions, data connectivity, and hosted systems.

Act as the primary point of contact for customers during project delivery, ensuring high levels of satisfaction.

Manage and track project progress, ensuring timely delivery within agreed SLAs.

Conduct regular follow-ups with suppliers, carriers, and internal teams to avoid delays.

Provide weekly project updates through reports, calls, and emails to stakeholders.

Handle order processing, approvals, and ensure alignment with customer requirements.

Maintain accurate records and documentation in CRM tools such as Salesforce.

Onboard new customers as per defined processes and ensure smooth project initiation.

Attend customer meetings, kick-offs, and provide updates on delivery status.

Support Project Delivery Managers in documentation, reporting, and coordination tasks.

Assist in basic hardware configuration and service setup when required.

Key Skills & Competencies

Strong project coordination and stakeholder management skills

Excellent communication and customer handling abilities

High attention to detail and accuracy

Ability to manage multiple priorities and meet deadlines

Problem-solving mindset with logical thinking

Proactive, adaptable, and self-motivated

Strong knowledge of CRM tools (Salesforce preferred)

Good understanding of telephony and communication solutions

Qualifications & Experience

Bachelor’s degree in any discipline

Minimum 2+ years of experience in project coordination or delivery

Experience working with cross-functional teams and external vendors

PRINCE2 certification (desirable but not mandatory)

Why Join Us?

Opportunity to work in a dynamic and growth-driven environment

Exposure to end-to-end project lifecycle

Collaborative team culture with learning opportunities

Career growth in project management

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