Medical Liaison Officer (Customer Relations Executive )
Company: Lumiere-X Medicals Pvt Ltd
Location: Kerala
CTC: Salary + Incentives
Department: Customer Relations
Employment Type: Full-Time
Email to Apply: [email protected]
About Lumiere-X Medicals Pvt Ltd
Lumiere-X is a rapidly growing healthcare organization specializing in innovative aesthetic products, medical instruments, and advanced equipment. We are looking for enthusiastic and customer-focused professionals to join our team and deliver exceptional client support and relationship management.
Position: Medical Liaison Officer - (CRE)
Job Responsibilities:
- Build and maintain strong, long-term relationships with customers and clients
- Respond promptly to customer inquiries through phone, email, and direct communication
- Provide accurate information regarding products, services, pricing, and company policies
- Handle customer complaints professionally and resolve issues efficiently
- Coordinate with internal departments to ensure smooth customer experience
- Maintain records of customer interactions, feedback, and complaints
- Assist with appointment scheduling and front-desk coordination when required
- Collect customer feedback and support service improvement initiatives
Who Can Apply:
- D.pharm candidates
- Freshers and experienced candidates
- Candidates with excellent English communication skills
- Knowledge of additional languages will be an added advantage
- Candidates with experience in customer handling, front office, healthcare, or sales coordination preferred
- Graduates from any stream can apply
Key Requirements:
- Excellent verbal and written communication skills
- Professional and polite attitude
- Strong interpersonal and relationship-building abilities
- Good organizational and multitasking skills
- Ability to stay calm under pressure and solve customer concerns efficiently
- Basic computer and documentation skills
Salary & Benefits:
- Attractive Salary Package
- Performance-based Incentives
- Professional Growth Opportunities
- Friendly and Supportive Work Environment
How to Apply:
Interested candidates can either apply through Indeed or email their updated CV to [email protected]
Subject Line: Application for Customer Relations Executive (CRE)
Job Type: Full-time
Work Location: Kerala
Language:
Work Location: In person
