A Receptionist Cum Telecaller is a combined front-desk and calling role. The person handles visitors at the office while also making or receiving phone calls for business purposes.
Typical Job DescriptionFront Desk / Reception Duties
- Welcome visitors and clients
- Answer incoming phone calls
- Maintain visitor records
- Handle office appointments and schedules
- Receive and distribute documents or parcels
- Keep the reception area organized
Telecaller Duties
- Call customers or leads
- Explain company services/products
- Follow up with clients
- Handle customer inquiries
- Record call details and feedback
- Generate appointments or sales leads
Common Skills Required
- Good communication skills (Hindi/English/local language)
- Basic computer knowledge (MS Office, email)
- Polite and professional behavior
- Confidence in speaking on calls
- Multitasking ability
Usually Preferred Qualifications
- 10th / 12th pass or graduate
- Experience in customer service or calling is a plus
- Female candidates are often preferred in some postings, though not required
Work Environment
These jobs are common in:
- Clinics and hospitals
- Coaching institutes
- Real estate offices
- Businesses and startups
- Salons/spas
- Service centers
Example Short Job PostPosition: Receptionist Cum Telecaller Responsibilities: Handle front desk operations, attend customer calls, follow up with clients, maintain records, and support office administration. Skills: Good communication, basic computer knowledge, polite behavior. Experience: Experienced apply.
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
