We are seeking a detail-oriented Credit Processing Associate to manage and verify loan applications. The role involves reviewing customer documents, ensuring compliance with lender checklists, analyzing financial and income documents, coordinating with sales and banking partners, and preparing complete loan files for submission.
The ideal candidate should possess strong knowledge of loan documentation, financial statements, income assessment, and credit processing for both salaried and self-employed customers.
Key Responsibilities
1. Document Assessment & Verification
- Review loan applications for completeness and accuracy.
- Verify customer KYC, financial, property, and business documents.
- Match every document against the lender's checklist before file submission.
- Identify missing, expired, incorrect, or inconsistent documents.
- Ensure all documents meet bank and NBFC compliance requirements.
2. Income Assessment
- Read and analyze:
- Income Tax Returns (ITR)
- Computation of Income
- Profit & Loss Statements
- Balance Sheets
- Bank Statements
- GST Returns
- Form 16
- Salary Slips
- Calculate and validate applicant income and repayment capacity.
- Identify discrepancies between declared income and supporting documents.
3. Loan Processing
Handle documentation and processing for:
- Loan Against Property (LAP)
- Home Loans (HL)
- Balance Transfer cases
- Top-up Loans
- Self-employed Individual cases
- Proprietorship Firms
- Partnership Firms
- Private Limited Companies
- LLPs
- Salaried Applicants
4. Checklist Compliance
- Ensure every file complies with lender-specific documentation requirements.
- Maintain standardized documentation across multiple banks and NBFCs.
- Prepare files ready for credit underwriting.
- Minimize file rejections by ensuring first-time-right submissions.
5. Credit File Preparation
- Organize customer files in the required sequence.
- Cross-check customer information across all submitted documents.
- Maintain proper digital and physical documentation.
- Upload documents on lender portals where required.
6. Coordination
- Coordinate with:
- Sales Team
- Relationship Managers
- Banks
- NBFCs
- Customers
- Follow up for pending documents and clarifications.
- Resolve documentation discrepancies before submission.
7. Quality & Compliance
- Maintain confidentiality of customer information.
- Ensure adherence to RBI guidelines and lender policies.
- Keep records updated and audit-ready.
- Maintain high accuracy and turnaround time (TAT).
Required Qualifications
- Bachelor's Degree in Commerce (B.Com) (Preferred)
- Freshers with strong academic knowledge may apply.
- Prior experience in DSA, Banking, NBFC, or Loan Processing is preferred.
Required Knowledge
Candidates should have knowledge of:
Loan Products
- Home Loan (HL)
- Loan Against Property (LAP)
- Business Loans
- Mortgage Loans
Financial Documents
- Income Tax Return (ITR)
- Computation of Income
- Profit & Loss Statement
- Balance Sheet
- GST Returns
- Bank Statements
- Form 16
- Salary Slips
- Audited Financial Statements
Customer Documentation
- PAN Card
- Aadhaar Card
- Passport
- Driving Licence
- Voter ID
- Utility Bills
- Photographs
- Signature Verification
Property Documents
- Sale Deed
- Agreement to Sell
- Registry
- Possession Letter
- Occupancy Certificate (OC)
- Completion Certificate (CC)
- Approved Building Plan
- Property Tax Receipt
- Chain of Title Documents
- Encumbrance Certificate (where applicable)
Business Documents
- GST Registration
- UDYAM Registration
- Partnership Deed
- Certificate of Incorporation
- Memorandum & Articles of Association (MOA & AOA)
- Board Resolution
- Shop & Establishment Certificate
- Trade License
Required Skills
- Strong attention to detail
- Excellent document verification skills
- Ability to read and understand financial statements
- Basic accounting knowledge
- Analytical and problem-solving skills
- Good communication and coordination abilities
- Time management
- High level of accuracy
- Ability to work under deadlines
Technical Skills
- Microsoft Excel
- Microsoft Word
- Google Sheets
- Loan Origination Systems (LOS) (Preferred)
- Document Management Systems
- PDF editing tools
- Email and Office productivity software
Preferred Experience
- 1 – 3 years in: Banking Operations, Credit Processing, Mortgage Processing, Loan Documentation, Credit Administration.
Experience handling Home Loans (HL) and Loan Against Property (LAP) files for both salaried and self-employed (businessman/company) customers will be an advantage.
Key Performance Indicators (KPIs)
- File accuracy rate
- Documentation error rate
- First-time-right submission percentage
- File processing turnaround time (TAT)
- Number of files processed per month
- Compliance adherence
- Bank query resolution time
- Customer documentation completion rate
Preferred Candidate Profile
- B.Com graduate with a sound understanding of accounting and finance.
- Familiarity with ITRs, financial statements, and income assessment.
- Knowledge of DSA operations and banking documentation.
- Experience processing Home Loan and Loan Against Property files.
- Ability to handle documentation for individuals, proprietorships, partnerships, LLPs, and private limited companies.
- Meticulous, organized, and capable of maintaining high documentation quality under strict timelines.
Pay: ₹10,000.00 - ₹20,000.00 per month
Benefits:
Work Location: In person
