Noida, Uttar Pradesh
Job Summary
Delivery Management Office
Key Responsibilities
Governance & Reporting – Manage service reviews, governance dashboards, MIS reports, action trackers, and leadership updates. Stakeholder & Service Delivery Support – Coordinate across teams, manage escalations, monitor SLA/KPI performance, and drive continuous service improvement. Resource Management – Oversee staffing, onboarding/offboarding, utilization, demand management, and resource planning.
Skill Requirements
MS Excel, Work, PowerPoint, Power BI, ITIL
Other Requirements
Good to have ITIL Certification
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