Internship Duration: 3 to 6 Months
Employment Opportunity: Based on performance, technical competency, discipline, and business requirements, the candidate may be offered a Full-Time Functional Consultant / Implementer position upon successful completion of the internship.
Job Summary
We are looking for a proactive and detail-oriented Implementer Intern to assist in CRM, SAP, and ERP implementation projects. The candidate will gain practical exposure to business process analysis, software implementation, client coordination, system configuration, training, and post-implementation support. This internship is designed for individuals aspiring to build a long-term career in ERP consulting and business solutions.
Key Responsibilities
- Assist in end-to-end CRM, SAP, and ERP implementation projects.
- Understand client business processes and gather requirements under the guidance of senior consultants.
- Participate in requirement gathering sessions, client meetings, and implementation discussions.
- Document business requirements, process flows, and implementation notes.
- Support in software configuration, master data setup, user creation, and workflow configuration.
- Assist in data migration, data validation, and system setup activities.
- Perform system testing and support User Acceptance Testing (UAT).
- Identify issues during testing and coordinate with technical teams for resolution.
- Conduct software demonstrations and walkthroughs for users whenever required.
- Assist in user training sessions and preparation of user manuals and SOPs.
- Provide first-level support to clients during implementation and post-go-live activities.
- Coordinate with clients for pending requirements, approvals, and implementation updates.
- Maintain implementation trackers, status reports, and project documentation.
- Take regular follow-ups to ensure timely completion of assigned activities.
- Escalate implementation challenges, delays, or critical issues to reporting managers.
- Ensure proper documentation of issues, resolutions, and project updates.
- Support deployment activities and go-live assistance.
Required Qualifications
- Graduate or pursuing graduation in BBA, BCom, BCA, BSc IT, MBA, or related fields.
- Basic understanding of business processes and software applications.
- Good communication and client coordination skills.
- Basic knowledge of MS Excel, MS Word, and presentation tools.
- Strong willingness to learn ERP, CRM, SAP, and implementation methodologies.
Pay: ₹5,000.00 - ₹8,000.00 per month
Work Location: In person
