We are looking for a motivated and customer-focused Customer Relationship Executive to build and maintain strong relationships with clients, ensure customer satisfaction, and support business growth. The ideal candidate should possess excellent communication skills, problem-solving abilities, and a passion for delivering exceptional customer service.
Key Responsibilities:
- Build and maintain positive relationships with customers and clients.
- Handle customer inquiries through phone, email, WhatsApp, or direct communication.
- Resolve customer complaints and provide timely solutions.
- Follow up with clients to ensure customer satisfaction and retention.
- Maintain accurate customer records and update customer details regularly.
- Coordinate with internal teams to address customer requirements effectively.
- Provide information about company products and services to customers.
Requirements:
- Excellent verbal and written communication skills.
- Strong interpersonal and relationship management abilities.
- Basic computer knowledge and familiarity with MS Office.
- Ability to multitask and work under pressure.
Preferred Skills:
- Customer service orientation
- Problem-solving skills
- Time management
- Teamwork and coordination
Job Type:
Experience:
Location:
Salary:
- 15,000 – 30,000 per month
Pay: ₹15,000.00 - ₹30,000.00 per month
Work Location: In person
