Operations Executive – Fashion & E-commerce Operations
We are looking for a proactive and detail-oriented Operations Executive to manage daily operations, order fulfillment, customer support, and coordination across our growing fashion brand.
Key Responsibilities
- Manage day-to-day operational activities and workflow coordination.
- Coordinate with production partners, vendors, and logistics providers.
- Handle packaging, labeling, quality checks, and dispatch of customer orders.
- Schedule shipments and track deliveries.
- Manage customer inquiries, order updates, and follow-ups.
- Prepare invoices, challans, and retailer documentation.
- Support sales through customer follow-ups and abandoned checkout recovery.
- Assist with inventory tracking and basic social media posting when required.
Preferred Skills
- Strong organizational and communication skills.
- Ability to multitask and manage deadlines efficiently.
- Familiarity with e-commerce operations, Shopify, and logistics platforms.
- Proficiency in Excel/Google Sheets and basic business software.
Preferred Background
- 1–3 years of experience in operations, merchandising, production coordination, e-commerce operations, retail operations, or a similar role.
- Candidates who have worked with fashion brands, designer labels, apparel manufacturers, D2C brands, boutiques, or lifestyle brands will be preferred.
- Graduates in Fashion Design, Fashion Technology, Fashion Communication, Apparel Production, Merchandising, Retail Management, or related fields are encouraged to apply.
What We're Looking For
Someone who enjoys both fashion and operations, takes ownership of tasks, is highly organized, and can help deliver an exceptional customer experience while ensuring smooth backend operations.
Pay: From ₹22,000.00 per month
Benefits:
Work Location: In person
