Vendor Relationship Executive
About the Role
We’re looking for a Vendor Relationship Executive to manage and coordinate with various vendors, identify new vendors as required, coordinate device installation and deployment, and provide operational support to the service team. This role is responsible for maintaining strong vendor relationships and ensuring vendor-related activities are completed smoothly, on time, and as per company requirements.
Key Responsibilities
Coordinate with existing vendors for installation, service, maintenance, and other assigned requirements.
Search, identify, and onboard suitable new vendors based on location, capability, pricing, and service requirements.
Coordinate with vendors for installation of company devices at client/customer locations.
Schedule and follow up on device installations, replacements, servicing, and site visits.
Share installation details, site information, device requirements, and necessary instructions with vendors.
Coordinate with the service team to understand requirements and arrange appropriate vendor support.
Track the status of installations, service requests, pending jobs, and vendor commitments.
Ensure vendors complete assigned work within agreed timelines and follow up on delays or pending activities.
Maintain vendor records, contact details, service history, rates, quotations, and relevant documentation.
Collect and compare vendor quotations and assist in selecting suitable vendors according to company requirements.
Coordinate with vendors regarding invoices, work completion details, supporting documents, and payment-related follow-ups.
Handle vendor-related queries and coordinate with internal teams to resolve issues efficiently.
Prepare vendor activity, installation, pending-work, and service-support reports using Excel/Google Sheets.
Maintain proper communication and documentation through email, phone, WhatsApp, or other approved channels.
Support the service team in urgent or location-specific vendor requirements whenever required.
Requirements
Good communication and coordination skills (written and verbal).
Strong follow-up and vendor management skills.
Good knowledge of Excel / Google Sheets; basic formulas, filters, and reporting preferred.
Ability to search and evaluate vendors according to business and service requirements.
Ability to coordinate multiple vendors, installations, and service activities simultaneously.
Strong organizational skills and ability to meet deadlines.
Problem-solving attitude and ability to handle operational issues independently.
1–3 years of experience in vendor coordination, service coordination, operations, field support, procurement support, or a similar role preferred.
Preferred
Experience in coordinating technical/service vendors or field technicians.
Experience with device installation, hardware deployment, maintenance, or service operations.
Experience with CRM, ticketing, ERP, or vendor-management systems.
Experience in working with Excel/Google Sheets for MIS and tracking.
Key Skills
Vendor Relationship Management
Installation & Service Coordination
Vendor Search & Negotiation Support
Follow-up & Task Tracking
Communication & Documentation
Excel / Google Sheets & MIS Reporting
Problem Solving & Time Management
Work Location
In person
Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person
