Company Profile
Xtend Technologies (P) Ltd., based at Cochin in India, since 1997, specializes in the development of computer telephony products and solutions that can be implemented by any organisation for efficient control over customer service operations. The product portfolio includes Voice Loggers, Interactive Voice Response System, and Outbound Dialers. Visit: www.xtendtech.com for details.
CLIENT SUPPORT EXECUTIVE
- Manage and process customer orders in a timely and accurate manner.
- Respond to customer inquiries and provide support via phone and email.
- Prepare and issue quotations, proposals, and sales-related documents.
- Coordinate with the sales team to ensure smooth order processing and customer satisfaction.
- Maintain and update customer information and sales records in the system.
- Generate sales reports and provide data analysis to support business decisions.
- Liaise with internal departments to ensure timely delivery of products and services.
- Track customer orders and provide status updates as required.
- Resolve customer concerns and escalate issues when appropriate.
Desired candidates profile
Any graduates with good communication skill English
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹28,000.00 per month
Benefits:
- Cell phone reimbursement
- Food provided
- Provident Fund
Experience:
- client handling: 1 year (Preferred)
Language:
Work Location: In person
