- Supervise Front Office staff, including receptionists and front desk agents.
- Welcome guests and assist with check-in and check-out.
- Handle guest requests, questions, and complaints.
- Ensure accurate room assignments and reservations.
- Coordinate with Housekeeping regarding room status and room readiness.
- Check guest billing, payments, and cash transactions.
- Monitor the front desk during each shift and ensure smooth operations.
- Prepare and verify shift reports and records.
- Train and guide new front-office employees.
- Handle VIP guests and special requests.
- Coordinate with other departments such as Housekeeping, F&B, Maintenance, and Security.
- Ensure hotel policies and service standards are followed.
- Take charge of the front office when the Front Office Manager is unavailable.
Pay: ₹12,000.00 - ₹15,000.00 per month
Benefits:
- Flexible schedule
- Food provided
- Provident Fund
Work Location: In person
