Position: Parking Assistant – Toll Operator
Location: Cochin International Airport (CIAL)
Job Summary
The Parking Assistant – Toll Operator is responsible for managing vehicle entry and exit operations, collecting parking fees, issuing receipts, assisting customers, and ensuring smooth traffic flow within the airport parking facility.
Key Responsibilities
- Operate toll and parking management systems.
- Collect parking charges and issue receipts/tickets.
- Verify vehicle entry and exit details.
- Handle cash, UPI, card, and other payment transactions accurately.
- Guide customers regarding parking procedures and tariffs.
- Resolve basic customer queries and escalate issues when required.
- Maintain daily transaction records and submit reports.
- Ensure compliance with company policies and operational procedures.
- Coordinate with supervisors during shift changes and peak traffic periods.
- Maintain cleanliness and discipline at the assigned work location.
Eligibility
- Minimum qualification: Plus Two (12th Pass) or above.
- Basic computer knowledge preferred.
- Good communication skills in Malayalam; knowledge of English is an advantage.
- Ability to work in rotational shifts, including weekends and holidays.
- Freshers may apply.
Salary & Benefits
- Salary: As per company norms.
- PF & ESI benefits.
- Overtime as applicable.
- Uniform and other statutory benefits.
Skills Required
- Customer service orientation.
- Basic numerical and cash-handling skills.
- Attention to detail.
- Teamwork and reliability.
- Ability to work under pressure.
Pay: ₹14,000.00 per month
Benefits:
- Paid time off
- Provident Fund
Work Location: In person
