Role Summary
Owns the Modular Kitchen & Wardrobe showroom end-to-end — daily operations, walk-in and appointment-based client handling, and the performance of the BDE, Design, and Project Management team within the division. Acts as the primary sales closer for the vertical while ensuring the same activity-based, CRM-driven discipline used across Designers Elements is applied to modular sales.
Key Responsibilities
— Manage day-to-day showroom operations for the modular division — merchandising, sample/catalogue upkeep, and client-ready presentation of the space
— Own the sales funnel for modular kitchens & wardrobes: qualify walk-ins and BDE-sourced leads, run client consultations, and close orders
— Supervise and allocate work across BDE, Sr. Designer, Jr. Designer, and Project Manager for the division
— Review and approve final quotations, BOQs, and costing sheets before they go to clients
— Coordinate with factory/OEM production partners on capacity, costing, and delivery timelines
— Ensure every lead, appointment, and follow-up is logged in LeadFlow CRM by the team, with no gaps in data hygiene
— Run a weekly review of appointments booked vs. conducted, quotations issued, conversions, and order bookings
— Report division performance (footfall, pipeline, revenue booked, execution status) to Management
— Coordinate with the core Decorative Materials team where cross-selling opportunities arise (e.g., laminate/veneer finishes for modular projects)
KPI Focus Areas (Activity-Based)
Showroom Standards- Samples, catalogues, and display units are current, clean, and client-ready at all times
Lead-to-Appointment Conversion- Consistent conversion of walk-ins and BDE-sourced leads into design consultations
Quotation Turnaround- Quotations reviewed and issued to clients within an agreed SLA of design sign-off
CRM Discipline (Team-wide)- 100% of leads, appointments, and follow-ups logged in LeadFlow across the division team
Team Coordination- Clean handoffs between BDE → Design → Project Manager with no dropped leads
Order Booking- Revenue booked against the monthly pipeline reviewed with Management
Weekly Reporting Cadence- Timely, complete weekly dashboard submitted without follow-up needed
Qualifications & Experience
Graduate (MBA preferred); 6–8 years in modular furniture, interior retail, or premium home-solutions sales with direct showroom and team management experience.
Skills & Competencies
Sales leadership and closing ability, showroom merchandising sense, negotiation, working knowledge of BOQs and design costing, vendor/OEM coordination, CRM proficiency (LeadFlow), and comfort managing a small cross-functional team.
Pay: ₹12,093.79 - ₹41,764.30 per month
Benefits:
Experience:
- Modular Furniture: 3 years (Required)
Location:
- Pune, Maharashtra (Pune, Pune District) (Preferred)
Work Location: In person
