Key Responsibilities
- Attend customer calls and provide support in Tamil and English.
- Handle inquiries related to CCTV products, installation, and services.
- Coordinate with technical and sales teams for issue resolution.
- Maintain customer records and follow up on pending cases.
- Provide professional and timely responses to customer concerns.
- Explain product features and service details to customers.
- Ensure customer satisfaction and maintain service quality.
Requirements
- Good communication skills in Tamil and basic English/Hindi.
- Minimum qualification: 12th Pass / Graduate.
- Basic computer knowledge.
- Customer handling and problem-solving skills.
- Experience in customer support or telecalling is preferred.
- Freshers can also apply.
Pay: ₹10,367.20 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Food provided
- Health insurance
- Internet reimbursement
- Leave encashment
- Paid sick time
- Provident Fund
Work Location: In person
