Job Description: Desirable Skills Ability to read and comprehend English language in clear and precise manner Reasoning Skills Problem Solving Eye for detail Technical Skills Good computer navigation skills Typing speed of 25 Words per Minute with 95% Accuracy Basic knowledge of Microsoft Office, Outlook and Excel Process Specific Skills Candidate should preferably have knowledge of US Life and Group Insurance Knowledge of onboarding and inplementation processes in Group Insurance Ability to navigate multiple systems and applications Ability to produce high quality outcomes in a highly productive environment Soft skills Ability to work independently Ability to support team by resolving queries, audit the transactions and provide training Ability to understand and question established process guidelines for possible process improvements Ability to pay great attention to detail – especially during processing of transactions Possess keen sense of acquiring knowledge Ability to work in multiple shifts based on process requirement – including graveyard shifts