We are looking for a Customer Care Executive to handle customer inquiries, provide information about products and services, and ensure a positive customer experience. The candidate should have good communication skills and a customer-focused approach.
Key Responsibilities
- Handle inbound and outbound customer calls.
- Resolve customer queries and complaints professionally.
- Provide accurate information regarding products and services.
- Maintain customer records and update databases.
- Follow up with customers to ensure issue resolution.
- Escalate complex issues to the concerned department when required.
Requirements
- Minimum 12th Pass.
- Good communication skills in Hindi and basic English.
- Basic computer knowledge.
- Strong listening and problem-solving skills.
- Ability to work in a team environment.
- Freshers are welcome to apply.
Benefits
- Fixed Salary + Performance Incentives.
- Training and Career Growth Opportunities.
- Supportive Work Environment.
- Immediate Joining Opportunity.
Job Types: Full-time, Fresher
Pay: ₹14,805.70 - ₹17,989.15 per month
Benefits:
Ability to commute/relocate:
- Tilak Nagar, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person
