Job Summary
We are seeking a results-driven IT Telecaller / Inside Sales Representative to drive business growth. You will be responsible for making outbound B2B calls, identifying tech needs, generating qualified leads, and scheduling product demonstrations for our technical sales team.
Key Responsibilities
- Lead Generation: Execute outbound cold and warm calls to corporate decision-makers (CTOs, IT Managers, CEOs) to pitch IT services or software products.
- B2B Qualification: Ask targeted questions to understand the prospect's current technical infrastructure, pain points, and budget.
- Appointment Setting: Schedule online software demonstrations, consultations, or discovery calls for senior Business Development Managers.
- CRM Management: Maintain meticulous, up-to-date records of all client interactions, follow-ups, and lead statuses in CRM platforms like HubSpot or Salesforce.
- Product Knowledge: Stay updated on company IT offerings, software updates, and basic tech industry trends.
- Target Achievement: Meet or exceed daily call volume quotas and monthly qualified lead/demo metrics.
Required Skills & Qualifications
- Education: Higher Secondary (12th Pass) minimum; a Bachelor’s degree in IT, Computer Science, or Business is highly preferred.
- Communication: Exceptional verbal and written English communication skills with a professional, confident phone presence.
- Tech Literacy: Basic understanding of IT terminology (e.g., cloud, CRM, software development, cybersecurity) and proficiency in MS Office/Google Workspace.
- Soft Skills: Strong persuasion, active listening, relationship building, and resilience against cold-calling rejection.
- Experience: 0 to 2 years of experience in telecalling, outbound sales, or inside sales (experience in an IT/SaaS environment is a major plus).
Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person
