Key Responsibilities
Handle customer queries through the assigned communication channel.
Provide accurate information and appropriate solutions to customers.
Maintain professional and courteous communication.
Follow company processes, quality standards, and performance requirements.
Record and update customer information when required.
Escalate complex issues to the appropriate team.
Meet assigned customer service and performance targets.
Candidate Requirements
Good verbal and written communication skills.
Customer-focused and professional attitude.
Basic computer knowledge.
Ability to work effectively in a team.
Freshers and experienced candidates may be considered, depending on the requirement and interview performance.
Pay: ₹20,525.81 - ₹34,543.24 per month
Benefits:
- Commuter assistance
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
