Are you passionate about service excellence? Would you love to work for a global organization that is doing more good for people and planet?
IFF is a global leader in Flavors, fragrances, food ingredients and health & biosciences, we deliver sustainable innovations that elevate everyday products.
Global Business Services: Delivering streamlined, scalable support—enhancing efficiency, compliance and service excellence across the company.
The role is based in Hyderabad, India(hybrid role). Be part of a creative, solution-oriented team where together we can achieve greatness and make a real impact. Your potential is our inspiration.
Where You’ll Make a Difference
- Deliver exceptional customer support by addressing Travel & Expense (T&E) inquiries related to policies, processes, systems, and expense management tools.
- Provide end-user support and troubleshooting for expense reporting software, including issue resolution and traveler setup assistance.
- Educate employees and business unit stakeholders on expense reporting procedures, reimbursement guidelines, corporate travel policies, and best practices.
- Manage and reconcile corporate credit card accounts, investigate discrepancies, and resolve payment-related issues in a timely manner.
- Review expense reports, audit flags, and policy exceptions to ensure compliance with corporate travel policies, tax regulations, and legal requirements.
- Collaborate with internal teams and management to address expense, travel, and corporate card inquiries while supporting audit and security reviews.
- Monitor compliance reports, outstanding charges, and past-due accounts, communicating required actions to relevant stakeholders.
- Analyze, troubleshoot, and resolve payment failures, batch processing issues, and other operational challenges while driving process improvements.
- Generate T&E reports and dashboards, perform end-to-end reconciliations, and serve as a subject matter expert in Travel & Expense, Concur, finance operations, and related databases.
What Makes You the Right Fit
- B. Com. Or Equivalent finance bachelor’s degree in accounting.
- Proficiency in Microsoft Office Suite, with emphasis on Excel
- Prior experience with Travel and Expense Product Concur and TMS preferred.
- Should be decent in verbal and written communication.
- Working knowledge of Microsoft Tools – MS Excel, Word, and PowerPoint is a must.
- Flexible to work in regional shifts.
- Flexible and adaptable to changing business needs and requirements.
- Must be able to work well under pressure and have a strong understanding of business process and systems.
- Well organized and time management skills.
- Ability to succeed in a team environment.
- Excellent attention to detail and problem-solving skills.
How Would You Stand Out?
- Well organized and time management skills.
- Ability to succeed in a team environment.
- Excellent attention to detail and problem-solving skills.
Why Choose Us?
- Work in a global organization that values innovation and sustainability.
- Hybrid work model offering flexibility and balance.
- Opportunities for professional growth and development.
We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.
Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more
