Operations Support Executive
Life Run — Dhurendra Ventures LLP
Location: Greater Noida, Uttar Pradesh (On-site)
Job Type: Full-Time
Shift: Rotational
About Life Run
Life Run is India's emergency ride response network — connecting people in medical emergencies to nearby registered driver-partners, 24 hours a day, across India. Launched nationally in June 2026, we are building India's most reliable emergency transport platform from the ground up.
About This Role
The Operations Support Executive is the backbone of Life Run's day-to-day functioning. You will monitor the live admin dashboard, manage driver onboarding and verification, ensure every active booking is progressing correctly, and support the team in delivering a seamless experience for every patient and family.
What You Will Do
- Monitor the Life Run admin dashboard during your shift — track all active rides in real time
- Verify and activate new driver-partner accounts within 24 hours of application
- Ensure every booking receives a driver within 3 minutes — intervene manually if needed
- Maintain driver records — vehicle documents, insurance, agreements
- Prepare daily and weekly operations reports for the management team
- Log and escalate all incidents, complaints, and anomalies
- Support the caller team during high-volume periods
- Coordinate with the app developer for any technical issues
What We Are Looking For
- Strong attention to detail and ability to multitask in a fast-moving environment
- Basic proficiency with computers, dashboards, and spreadsheets
- Good communication skills in Hindi — English preferred
- Willingness to work rotational shifts
- Minimum graduate — preferred background in operations, logistics, or administration
- Prior experience in operations, dispatch, or transport coordination is an advantage
What Life Run Offers
- Fixed monthly salary with shift allowances
- Opportunity to grow with a fast-scaling national startup
- Direct exposure to technology-driven operations from Day 1
- Work that matters — every decision you make impacts real emergency outcomes
To Apply
Send your resume and a brief note to:
[email protected]
Subject line: Application — Operations Support Executive
Pay: ₹15,000.00 per month
Benefits:
- Paid sick time
- Work from home
Work Location: Remote
