Position: Front Office Manager Department: Front Office / Guest Relations
Reporting To: Hotel Management
Working Hours: 09:00 AM – 09:00 PM (12-hour shift, weekly off as per hotel policy) Job Summary The Front Office Manager is responsible for the overall operation of the reception and guest services. The role ensures smooth check-ins and check-outs, excellent guest satisfaction, accurate billing, OTA booking management, staff coordination, and daily reporting while maintaining hotel standards. Key Responsibilities Guest Service Welcome guests professionally and courteously. Ensure smooth and fast check-in and check-out. Handle guest complaints and resolve issues promptly. Maintain high guest satisfaction at all times. Assist guests with local information, transportation, and hotel services.
Pay: Up to ₹15,000.00 per month
Benefits:
Work Location: In person
