Job Description – Collection Executive (Sanand)Position
Collection Executive
Location
Sanand, Gujarat
Company Overview
Khushbu Auto Finance Ltd. (KAFL) is a Non-Banking Financial Company (NBFC) specializing in vehicle finance, particularly for three-wheelers. Incorporated in 1994, KAFL is a wholly-owned subsidiary of Atul Auto Limited (AAL), a leading three-wheeler manufacturer. Registered with the Reserve Bank of India (RBI) since 1999, KAFL operates through a network of 100+ branches across 14 states and serves as the captive financing arm of Atul Auto Ltd.
Job Summary
We are looking for energetic and result-oriented Collection Executives for our Sanand branch. The candidate will be responsible for collection of overdue loan installments, customer follow-up, and maintaining healthy portfolio performance. Freshers as well as experienced candidates are welcome to apply.
Key Responsibilities
- Visit customers for collection of overdue EMIs.
- Follow up with customers through field visits and phone calls.
- Achieve monthly collection targets as assigned by management.
- Maintain positive customer relationships while ensuring timely collections.
- Update collection activities and customer feedback in the system.
- Identify delinquent accounts and escalate critical cases to seniors.
- Coordinate with branch staff for recovery and collection-related activities.
- Ensure compliance with company policies and collection procedures.
Eligibility CriteriaEducation
- Graduate in any discipline (Preferred).
- HSC/12th Pass candidates with relevant skills may also apply.
Experience
- Freshers can apply.
- Candidates with experience in collections, recovery, finance, NBFC, banking, or microfinance will be preferred.
Skills Required
- Good communication and negotiation skills.
- Ability to work in the field and travel locally.
- Basic knowledge of MS Office and smartphone applications.
- Customer handling and problem-solving skills.
- Target-oriented approach.
Preferred Candidate Profile
- Local candidates from Sanand and nearby areas.
- Possession of a two-wheeler and valid driving license will be an added advantage.
- Willingness to work in field collection activities.
Compensation
- Best-in-industry salary based on qualification and experience.
Employee Benefits
- PF & ESIC included in CTC.
- Gratuity as per statutory norms.
- Group Personal Accident Insurance Policy.
- Group Medical Insurance Policy with coverage up to ₹1.25 Lakhs.
- 35 paid leaves per year after completion of one year of service.
Pay: ₹13,000.00 - ₹15,000.00 per month
Benefits:
- Life insurance
- Provident Fund
Work Location: In person