- Outbound Calling: Contact potential and existing customers to promote products, services, or special offers.
- Inbound Assistance: Handle incoming calls from consumers to answer questions, resolve complaints, or assist with orders.
- Lead Generation: Gather customer information, qualify leads, and pass high-potential prospects to the sales team.
- Database Management: Update and maintain accurate records of customer interactions in the CRM.
- Follow-ups: Schedule callbacks or send additional information to nurture leads.
- Target Achievement: Meet or exceed daily, weekly, and monthly call and sales quotas. [1, 2, 3, 4, 5, 6]
Essential Requirements
- Communication: Excellent verbal communication and active listening skills in the required languages.
- Persuasion: Strong negotiation and convincing abilities to close deals or retain customers.
- Tech Skills: Basic computer literacy and familiarity with CRM (Customer Relationship Management) software.
- Resilience: The ability to handle rejection professionally and work in a target-driven environment.
9247597549
Pay: ₹10,000.00 - ₹18,000.00 per month
Work Location: In person
