Job Description: Admin Executive – Logistics & DispatchJob Title
Admin Executive – Logistics & Dispatch
Department
Operations / Administration
Job Summary
We are looking for a proactive and organized Admin Executive to manage and coordinate logistics, order dispatch, delivery tracking, and installation services. The ideal candidate will ensure timely order fulfillment, coordinate with transporters and installation teams, maintain accurate records, and provide excellent customer support throughout the delivery and installation process.
Key Responsibilities
- Coordinate and schedule dispatch of customer orders.
- Arrange transportation and logistics for timely deliveries.
- Track shipments and ensure orders reach customers on schedule.
- Coordinate with installation teams and schedule installation appointments.
- Communicate with customers regarding delivery and installation updates.
- Liaise with transport vendors, courier partners, and warehouse staff.
- Prepare dispatch documents, delivery challans, invoices, and related paperwork.
- Maintain records of dispatched orders, deliveries, and installations.
- Resolve delivery or installation issues by coordinating with internal teams.
- Follow up on pending deliveries and ensure timely completion.
- Monitor inventory movement and update dispatch status in the system.
- Generate daily, weekly, and monthly logistics and dispatch reports.
- Perform general administrative duties to support operations.
Required Qualifications
- Bachelor's degree in any discipline.
- 1–3 years of experience in administration, logistics, dispatch, or operations.
- Freshers with strong organizational skills may also apply.
Skills Required
- Excellent communication and coordination skills.
- Strong organizational and time management abilities.
- Knowledge of logistics, dispatch, and delivery processes.
- Proficiency in MS Excel, MS Word, and email communication.
- Ability to work under pressure and manage multiple tasks.
- Problem-solving and customer service skills.
- Experience with ERP or order management software is an added advantage.
Key Performance Indicators (KPIs)
- On-time order dispatch.
- Timely delivery and installation completion.
- Accuracy of dispatch documentation.
- Customer satisfaction with delivery and installation services.
- Minimal delivery delays and order discrepancies.
Reporting To
Operations Manager / Administration Manager
Location: As per company requirement
Employment Type: Full-time
Pay: ₹10,000.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Health insurance
- Internet reimbursement
- Leave encashment
- Paid sick time
- Provident Fund
Work Location: In person
