Job Description – Duty Officer (Cinema Operations)Position
Duty Officer – Cinema Operations
Experience Required
Minimum 2–3 years of experience in Entertainment, Retail, Hospitality, or Multiplex Operations.
Qualification
Graduate in any discipline.
Job Responsibilities
- Oversee daily cinema operations and ensure smooth functioning of all departments.
- Manage customer service standards and handle guest concerns professionally.
- Supervise floor operations, ticketing, F&B counters, and housekeeping coordination.
- Ensure proper crowd management during movie shows and peak hours.
- Monitor staff grooming, discipline, attendance, and operational efficiency.
- Coordinate with technical and maintenance teams for uninterrupted operations.
- Ensure compliance with safety, hygiene, and company SOPs.
- Prepare daily operational reports and support management in achieving business targets.
- Handle emergency situations and operational escalations effectively.
Skills Required
- Good communication and interpersonal skills.
- Strong leadership and team-handling ability.
- Customer-focused approach.
- Basic knowledge of MS Excel and reporting.
- Ability to work in rotational shifts, weekends, and holidays.
Preferred Industry Background
Candidates from Multiplex, Cinema, Entertainment, Retail, QSR, Hotel, or Hospitality industry will be preferred.
Pay: ₹12,000.00 - ₹14,500.00 per month
Benefits:
- Flexible schedule
- Life insurance
- Paid time off
- Provident Fund
Work Location: In person
