HIRING ALERT: CONCENTRIX
Customer Support Representative | Voice / Chat / Blended Process
Location: Gurgaon | Noida | On-site
Company: CONCENTRIX | Global Leader in BFSI, Travel, Telecom & E-commerce
Want to build your career with a Fortune 500 company?
This is your chance to work with international clients
WHO CAN APPLY?
CL12: Freshers / 0-1 Year Experience
CL11: Min 1 Year BPO/Customer Support Experience
Education: UG/Graduate. No B.E/B.Tech
Versant Score: 58-60 Required
Communication: Excellent English - Non-negotiable
WHAT YOU GET AT CONCENTRIX?
CTC: ₹3.0 LPA to ₹4.8 LPA
In-hand: ₹18,500 to ₹32,000 / month
Monthly Performance Incentive: Up to ₹4,000
YOUR ROLE:
1. Handle inbound/outbound calls, chat & emails for global clients
2. Solve customer issues and deliver excellent experience
3. Upsell/Cross-sell products & services
4. Meet KPIs: CSAT, AHT, Sales Targets
5. Update CRM accurately
SELECTION PROCESS:
Versant / SVAR → Tech & Logical → FSR → Operations Round → Client Round
HOW TO APPLY?
Share your updated resume on [email protected]
Pay: ₹15,000.00 - ₹28,000.00 per month
Work Location: In person