About Sharpsell (https://www.sharpsell.ai/)
Sharpsell.ai’s Sales Playbook Automation Platform helps large sales teams to scale deal-winning behavior with dynamic product illustrations, real-time learning and personalized content. Sharpsell comes with playbooks for sales people that adapt and serve them every step of the sales process by providing learning, content, tools, frameworks and answers that are required to build trust and close deals.
Sharpsell is used by leading companies by 7,50,000+ frontline sales users in BFSI and Pharma industries and is funded by leading investors like Cornerstone Venture Partners and Mistry Ventures.
Job Responsibilities
- The first point of customers for delivery excellence and is available to answer any in-bound questions or calls.
- Is instrumental in developing customer relationship that helps teams improve customer lifetime value and reduce churn
- Maintain excellent service going above and beyond to ensure customer delight & retention
- You will be at the forefront of the delivery cycle - managing client expectations, driving product usage and adoption
- Program Management which includes on time content uploads and release, user management
Candidate Profile & Key Skills
- Is extremely detail-oriented
- Have strong written and verbal communication skills
- Tech-savvy and able to learn new technologies and tools quickly
- Is proactive, disciplined, organized, and resilient
- Can-do attitude with the ability to think on your feet
- Is eager to learn new things and willing to ask for/ receive feedback
- Great interpersonal and relationship-building skills
- Have a strong customer-centric attitude and will put in the effort to ensure a great customer experience
Pay: ₹300,000.00 - ₹400,000.00 per year
Benefits:
Application Question(s):
- Current Location?
- Expected CTC?
- How soon you will be able to join us?
Work Location: In person
