Key Responsibilities
- Receive customer purchase orders from the Sales Team and verify all required details before processing.
- Create and maintain accurate sales orders in the CRM system.
- Review order specifications, quantities, pricing, delivery schedules, and customer requirements.
- Coordinate with the Production Planning Team to ensure timely execution of confirmed orders.
- Follow up regularly with Production, Dispatch, and Sales teams regarding order status.
- Coordinate with the Finance Department for payment confirmation whenever required before order processing or dispatch.
- Maintain proper documentation of customer orders, amendments, approvals, and related records.
- Inform customers or the Sales Team regarding order progress, delays, or any changes affecting delivery timelines.
- Prepare daily, weekly, and monthly order status reports for management.
- Ensure all order-related information is accurate and updated in the system.
- Resolve order-related issues by coordinating with internal departments.
- Support dispatch planning by ensuring all required documents are prepared before shipment.
- Maintain confidentiality of customer information and company data.
- Perform any additional tasks assigned by management related to order management and coordination.
Educational Qualification
- Bachelor's Degree (B.Com, BBA, BA, B.Sc., or any Graduate).
Experience
- 0–3 years of experience in Order Processing, Sales Coordination, Customer Support, Operations, or Administration.
- Fresh graduates with excellent communication and computer skills may also apply.
Skills Required
- Good communication and coordination skills.
- Strong organizational and time management abilities.
- Basic knowledge of MS Excel, MS Word.
- Good analytical and problem-solving skills.
- Ability to work under deadlines and manage multiple tasks.
- Attention to detail and accuracy in documentation.
- Professional attitude with a customer-focused approach.
- Team player with good interpersonal skills.
Pay: ₹12,000.00 - ₹20,000.00 per month
Work Location: In person
