Manage and support end-to-end Coupa P2P processes including requisitions, purchase orders, invoices, approvals, supplier management, and expense-related operations.
Configure and maintain Coupa functional setups including roles, permissions, approval workflows, user access management, and business unit configurations.
Handle User Access Reviews (UAR), role optimization, audit support, and compliance-related activities.
Work closely with cross-functional teams including Finance, Procurement, HR, IT, and Operations to gather business requirements and implement process improvements.
Create, customize, and maintain reports and data extracts for procurement, invoices, HR audits, compliance reviews, and management reporting.
Coordinate with stakeholders for issue resolution, troubleshooting, testing, and production deployment activities.
Support integration-related activities involving ERP platforms such as SAP and other third-party systems.
Perform data validation, invoice troubleshooting, XML/PDF validation, and transaction analysis for system issues.
Participate in implementation projects, enhancement initiatives, workflow changes, and system optimization activities.
Conduct functional testing, prepare test cases, validate workflows, and support UAT activities.
Support business continuity and scalability initiatives through system readiness and process standardization.
Collaborate with internal and external stakeholders to improve operational efficiency and user experience.
