supports the General Manager in daily operations, staff supervision, and customer service to ensure smooth business functionality. Key responsibilities include training employees, managing inventory, optimizing workflows, and acting as manager in their absence. They focus on driving sales, resolving escalations, and achieving operational goals.
Key Responsibilities
- Operations Management: Oversee daily activities, maintain inventory levels, and ensure compliance with company policies and safety standards.
- Team Leadership: Supervise, train, and mentor team members, including creating employee schedules and evaluating performance.
- Customer Service: Resolve customer issues professionally and maintain high service standards.
- Financial Administration: Help with budget management, inventory control, and tracking daily sales or financial reports.
- Support & Reporting: Act as the primary assistant to the General Manager, providing reports on key performance indicators (KPIs).
Required Skills and Qualifications
- Leadership: Strong team management and decision-making capabilities.
- Experience: Proven experience in retail, hospitality, or a similar assistant management role.
- Communication: Excellent interpersonal skills to foster collaboration and manage customer relations.
Job Types: Full-time, Permanent
Pay: ₹494,506.83 - ₹1,662,252.58 per year
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Health insurance
- Internet reimbursement
- Life insurance
- Paid sick time
- Provident Fund
Work Location: In person
