ey Responsibilities
- Handle inbound and outbound calls with prospective customers.
- Understand customer requirements, budget, preferences, and property needs.
- Generate and qualify leads through calls and follow-ups.
- Provide customers with detailed information about projects, properties, pricing, and offers.
- Schedule site visits and coordinate with the Sales Team.
- Follow up with leads regularly and maintain proper lead records.
- Update daily call reports, lead status, and follow-up details in CRM/Excel.
- Coordinate with Sales Executives/Team Leaders to ensure smooth lead conversion.
- Maintain good customer relationships and provide timely responses to queries.
- Achieve assigned calling, lead generation, and site-visit targets.
Requirements
- 0.6–3 years of experience in Pre-Sales, Telecalling, Customer Support, or Real Estate.
- Real Estate experience will be an added advantage.
- Good communication and convincing skills.
- Strong follow-up and customer-handling skills.
- Comfortable making a high volume of calls.
- Basic knowledge of MS Excel/Google Sheets and CRM.
- Target-oriented and willing to work in a fast-paced environment.
- Candidates with good knowledge of the Mumbai real estate market will be preferred.
Pay: ₹18,000.00 - ₹35,000.00 per month
Work Location: In person